How does Philoxa get onto my business phone?
You set up call forwarding: when busy, and when you don't pick up within 20 seconds. The codes and a Fritz!Box guide are in the app, or we do it together with you. Your number stays your number.
Does Philoxa book appointments straight into my calendar?
Yes, if you connect Google or Outlook and allow it in the app. Philoxa only offers free slots and never tells callers what else is in your calendar. Without a calendar, Philoxa notes the request and you confirm yourself.
What if lots of people call at once?
Philoxa takes several calls at the same time. If everything is still full, voicemail takes the message and you get it as text.
What about data protection?
Philoxa processes your callers' data on your behalf, the data processing agreement (AVV) is part of it. Voice messages are turned into text and the recording is then deleted. Philoxa says at the start of every call that it is an AI.
How long am I tied in?
Not at all. Cancel monthly, right in the app. Pay yearly and get 12 months for the price of 10.
What else can Philoxa do? (Extras)
In the app under Extras you switch on what you need: photograph letters from authorities and get them explained, morning briefing, price watch, appointment hunter for the citizens' office or a specialist, parcel and flight watch (with compensation check) and reminders of cancellation deadlines. Family members cost €9.99 per person a month. Everything runs on your plan, the cost is shown for each.
Do people notice it's an AI?
Yes. Philoxa says so at the start of every call. That's honest and required by law.
What doesn't Philoxa do?
Payments, transfers, signing contracts, entering passwords. Philoxa tells you exactly what to do yourself.
What counts as one task?
A task is one job Philoxa does for you, for example booking a doctor's appointment, reserving a table or asking three garages for a price. It includes all the calls, follow-up questions and messages needed. Time on the phone counts towards your minutes, chatting counts as messages. Very complex jobs, such as an online booking with many steps, count as two to four tasks; you can see this in the app.
Which languages?
German, English and Turkish, even mixed in the same call.
What if nobody picks up?
Philoxa tries again later and lets you know if it doesn't work out.
Is there a free month?
Yes, with an invitation: anyone invited by a Philoxa customer gets 30 days free (a card is stored, cancel anytime before, trial volume 20 minutes and 10 tasks). Whoever invites gets a month for free once the invited person stays, up to three months a year. Without an invitation: 7 days free, no card.
How do I cancel?
Right in the app, no call, no form. Monthly plan: anytime for the end of the month. Yearly plan: for the end of the 12 months, after that anytime for the end of the month. You can switch plans every month.